HOLY UK

You will automatically receive your tracking number via email after dispatch. Please also check your spam folder. Otherwise you can also track your parcel [<a href="https://uk.weareholy.com/pages/parcel-tracking">here</a>]. If you have not received a tracking number or order number, please contact our customer service at any time via Whatsapp, email or Instagram.

You will automatically receive your tracking number via email after dispatch. Please also check your spam folder. Otherwise you can also track your parcel [here]. If you have not received a tracking number or order number, please contact our customer

Where is my parcel?

Shipping & delivery

How much does shipping cost and which countries do you deliver to?

I made a mistake when ordering (e.g. wrong address). What now?

I have received the wrong item/ I am missing an item. What now?

According to the tracking, my parcel has been delivered, but I have not received it. What can I do?

My parcel was damaged. What can I do?

How can I cancel my order?

How does the 30-day satisfaction guarantee work with the tubs?

How does the 30-day satisfaction guarantee work with the 10-sample boxes?

How do I return an item?

Do I have to send back the free add-ons if I return them?

Can I return my Advent calendar?

How does the 30-day satisfaction guarantee work with the 14-sample packs

Returns & refunds

What payment methods are available?

How do I use discount codes?

How can I change my order?

How do I receive an invoice?

Payment & Order

What advantages do I have with HOLY Rewards?

How can I refer friends?

How can I collect points?

What are the advantages of referring friends?

I have not received any HOLY Coins for my order. What do I do now?

Why are my HOLY Coins not yet released?

I have forgotten my password. How can I change it?

What do I need to bear in mind when recruiting friends?

How can I get rewards?

How can I change my account e-mail address?

HOLY Rewards & Account

What is HOLY ENERGY®?

What is HOLY ICED TEA®?

What is HOLY MILKSHAKE®?

What does HOLY cost?

Are the HOLY products vegan?

How do I prepare HOLY?

How much HOLY can I drink per day?

What is the best way to store my HOLY and what is its shelf life after opening?

From what age can you drink HOLY Energy® and HOLY Iced Tea®?

My shaker is discoloured. What now?

Will the recipe be developed further?

Are you planning new products and flavours?

Where is HOLY manufactured?

Is HOLY healthy?

Is HOLY sustainable?

Can you prepare HOLY with sparkling water?

Product & preparation

Who is behind HOLY and what do you stand for?

Are you active on social media?

How can I apply for a job at HOLY?

How can I apply for a partnership?

How do I contact HOLY customer service?

General information

Where is my parcel?Updated 2 months ago