If we do not receive the cancellation immediately after your order, a cancellation is not possible in many cases, as we will always send your order to you as quickly as possible. However, if you change your mind immediately after purchase or would li
If your chosen HOLY flavour doesn't suit your taste, our 30-day guarantee has you covered. When purchasing one of our tubs you can try up to 5 servings (35g), and if unsatisfied, return the item for a refund or choose another flavour. Create your ret
Not loving the HOLY 10-sample pack flavour you chose? No worries! With our 30-day guarantee, you can taste one of the samples, and if it doesn't hit the spot, return for a refund or easily exchange for another flavour. Start the process here with an
If you have ordered the wrong product, you have the option of sending it back to us - we will be happy to exchange it for you. The prerequisite for an exchange is that the product is still unused. You can easily create a returns label here. Please st
We often give you free add-ons with your order from a certain order value. If you now send back a return with the request for a refund, you must also send back the free add-ons in this case. If the return is a product exchange, you can of course keep
Yes, you can return the Advent calendar within the 14-day cancellation period. To do so, it must be completely sealed and undamaged. Individual products from the Advent calendars cannot be returned or exchanged.
If HOLY's 14-sample pack doesn't align with your expectations, no problem! With our 30-day satisfaction guarantee you can taste up to two samples, and if they they aren’t to your liking, return the entire pack for a refund. Easily initiate the proces